Privacy Policy

Personal information means information about an identifiable individual and does not include information that cannot be attributed to an identifiable individual, such as information of an aggregate or anonymous nature.

We obtain your express consent before or when collecting, using, or disclosing your personal information for any purpose not described in this Privacy Policy, or for a purpose that was not identified to you or reasonably expected at the time of collection, unless we are required or permitted by law not to obtain your consent.

We may rely on implied consent in certain circumstances after considering the sensitivity of the information and your reasonable expectations. We limit the collection, use, and disclosure of personal information to what is necessary for the identified purposes unless you otherwise consent or the law permits or requires otherwise.

We collect personal information and non-personal information when you provide it to us or when you use or interact with the Services. We collect only the personal information needed to provide and improve the Services.

Personal information we collect directly may include your first and last name, email address, mailing address, phone number, credit card number, banking information, and billing or shipping address.

You may also provide us with personal information when you use the Services, purchase goods or services, correspond with us, sign up for newsletters or promotional information, ask for customer service or support, or otherwise interact with us online or offline.

• We may use cookies, web beacons, log files, and similar technologies to improve your online experience.

• You can set your browser or device to refuse cookies, but some Services may not function properly if you do.

• Our Services do not currently change their behavior in response to "do not track" signals.

• We use online analytics tools, including Google Analytics, which may collect information such as your IP address, visit time, return-visitor status, and referring website or app.

• We may collect information from third-party service providers or from offline interactions to verify, update, or customize the Services.

• If you connect with us through social media platforms, we may receive additional information such as screen names, profile photos, contact information, contact lists, and profile photos of your contacts.

Unless you consent otherwise, or as permitted or required by law, we use personal information only for the purposes for which it was collected and in accordance with this Privacy Policy.

• Provide the Services

• Respond to your requests and communications

• Provide information from us or third parties

• Maintain and improve the Services

• Measure performance, including customer care interactions

• Provide relevant marketing offers, special offers, and promotional items

• Develop new products and services

• Respond to legally binding demands from law enforcement, regulatory authorities, or other third parties

• Defend, protect, or enforce our rights or Terms of Use

• Prevent fraud or the recurrence of fraud

• Assist in the event of an emergency

• Comply with applicable law

Except as described in this Privacy Policy or as required or permitted by law, we do not disclose your personal information to parties other than our service providers and affiliates, their respective representatives who need the information to provide or improve the Services, legal or regulatory authorities, or other purposes for which you have given consent.

We may disclose personal information to service providers, to comply with your directions, to satisfy legal or regulatory obligations, or in connection with an acquisition, merger, consolidation, or amalgamation involving our assets, operations, or services.

We use reasonable efforts, including contractual measures where appropriate, to require third parties to provide protections substantially similar to this Privacy Policy. We disclose non-personal information to third parties as reasonably necessary for business needs.

• We do not sell or rent your personal information.

We take appropriate measures to ensure the security and confidentiality of personal information, including secure transmission practices, secure operating environments, passwords, and firewalls. We retain personal information only for as long as reasonably required to fulfill the purposes for which it was collected.

Personal information may be transferred to and maintained on computing systems or cloud-based servers located outside of your province or country, in Canada and/or the United States, where data protection laws may differ from those in your jurisdiction. Your disclosure of personal information after accepting this Privacy Policy represents your agreement to such transfer and maintenance.

Our service providers are contractually obligated to use appropriate data security measures and to collect, use, disclose, and retain personal information only as needed to provide their services. Even so, no transmission over the Internet or other public network can be guaranteed to be completely secure.

On reasonable written request, and within thirty days of receiving your request or such additional time as required by law, we will provide access to or information about personal information under our custody or control, including the names of persons to whom and circumstances in which that information has been disclosed.

You must provide enough information for us to verify your identity and identify the information you seek. Requests may be subject to minimal costs in accordance with applicable privacy legislation.

We may refuse access where permitted or required by law, including where the information is protected by legal privilege, reveals confidential commercial information, threatens the safety or health of an individual, was generated in a formal dispute resolution process, or was collected without your knowledge and consent for an investigation into a breach of agreement or law.

You may also submit a written, signed request to update outdated information or correct errors or omissions. We will either correct the information and notify relevant third parties where reasonable, or annotate the information to show that a correction was requested but not made.

We may change this Privacy Policy from time to time by posting the updated version here. If we make changes that materially affect your rights, we will provide notice by prominently posting the changes on our website, by email, or both.

Your continued use of the Services after the changes become effective means you have accepted the updated Privacy Policy.

If you have questions, concerns, or would like to update or change your personal information, contact our Customer Service team by email.